Refund policy

Because coffee is perishable and roasted fresh, returns are only accepted for unopened coffee. If your order arrives damaged or there is another issue, please contact us at support@dailyhugcoffee.com within 2 days of delivery and include your order number and photos of the issue. We will review the request and, when appropriate, replace damaged items. Shipping charges are nonrefundable. Orders may be canceled before they ship by contacting support@dailyhugcoffee.com as soon as possible. Once an order has shipped, it cannot be canceled.